FAQs & Troubleshooting
Popular |
MFC-6800
183 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Pre-Required Procedures (Linux)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Can I print from or scan to Android™ Smartphone?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The printer status is Offline or Paused.
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
The machine does not print anything.
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
11.
I'm using Macintosh. What is the PreScan option used for?
12.
What driver package format is supported by my Linux distribution?
13.
How to identify your Operating System (OS).
14.
Functions supported in the Windows 7 built-in drivers
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
17.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
18.
Can I reduce the size of a received fax on this machine?
19.
Delete print jobs from the print queue.
20.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
22.
What is Distinctive Ring and how do I program it?
23.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
Verify if the Brother machine has a dial tone
26.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
27.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
28.
The paper is skewed when it's printed.
29.
How can I clear the "PAPER JAM" error message?
30.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.