FAQs & Troubleshooting
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HL-4040CN
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Change the printer driver settings (Windows/macOS)
5.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
6.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
7.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
8.
Protect your Brother machine against unauthorised access over the network
9.
The printer status is Offline or Paused.
10.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
11.
When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
12.
Is my Brother machine compatible with Windows Vista?
13.
Printouts have wrinkles.
14.
What are the expected yields of the consumables?
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
Can I print on transparencies e.g. for overhead projectors?
19.
How do I improve the color density? (Print Calibration)
20.
"JAM MP TRAY" error appears on the LCD. What should I do?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
The driver installation finished successfully but I cannot print. (Linux)
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
26.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
27.
What kind of paper can I use?
28.
How can I clean the corona wire of the drum unit?
29.
Colors are light or unclear on the whole page.
30.
What can happen if the wrong paper is used in your machine.