FAQs & Troubleshooting
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102 Results
1.
Plastic Card Jam
2.
What is Brother iPrint&Scan?
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
5.
Can not scan a long document.
6.
Replace Pad
7.
TWAIN errors appear when starting to scan. (Macintosh)
8.
Can I print from or scan to Android™ Smartphone?
9.
Configuring frequently-used scan settings on your computer.
10.
A plastic card error occurs.
11.
Document Jam
12.
The document was not fed.
13.
Replace Parts
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
My Brother machine doesn't feed a card for scanning.
16.
OCR does not work.
17.
USB Hub Not Supported (Scan to USB) or Other Error
18.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
19.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
20.
Cover is Open
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
What driver package format is supported by my Linux distribution?
23.
TWAIN or WIA errors appear when starting to scan. (Windows)
24.
Sending Error (Scan to FTP)
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Open the Control Panel (For Windows)
28.
How to identify your Operating System (OS).
29.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
30.
Unusable Device (Other Error)