FAQs & Troubleshooting
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361 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Jam Duplex
- 4When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Curled or wavy
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8All black
- 9Page skewed
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Can I print from or scan to Android™ Smartphone?
- 12How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 13Duplex (two-sided) scan
- 14Jam Tray 1 / Jam Tray 2
- 15The printer status is Offline or Paused.
- 16Document Jam
- 17Replace Drum
- 18Faint
- 19Ghost
- 20Hollow print
- 21What is Brother iPrint&Scan?
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Reduce printing noise
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25Wrinkles or creases
- 26Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 27White spots or black spots at 3.7 in. (94 mm) intervals
- 28Jam Inside
- 29Replace Toner
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31Pre-Required Procedures (Linux)
- 32Toner specks
- 33Gray background
- 34Combine multiple scanned documents into a single file with PaperPort™
- 35Print Unable or Print Unable XX
- 36Scan from the Brother iPrint&Scan application using Windows Phone.
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38Replace PF Kit xx
- 39Replace Laser
- 40Out of Memory
- 41Jam Rear
- 42Reset the network settings to the factory default (video instructions).
- 43Replace Fuser
- 44Black lines down the page
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Fuser Error or Self-Diagnostic
- 47Duplex Disabled
- 48When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Why is legal scanning not an option on my Windows XP computer when using the WIA driver?