FAQs & Troubleshooting
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MFC-8910DW
361 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Jam Duplex
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Curled or wavy
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
All black
9.
Page skewed
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Can I print from or scan to Android™ Smartphone?
12.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
13.
Duplex (two-sided) scan
14.
Jam Tray 1 / Jam Tray 2
15.
The printer status is Offline or Paused.
16.
Document Jam
17.
Replace Drum
18.
Faint
19.
Ghost
20.
Hollow print
21.
What is Brother iPrint&Scan?
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Reduce printing noise
24.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
25.
Wrinkles or creases
26.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
27.
White spots or black spots at 3.7 in. (94 mm) intervals
28.
Jam Inside
29.
Replace Toner
30.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.