FAQs & Troubleshooting
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161 Results
- 1How do I change the language setting? (P-touch Editor Lite LAN)
- 2I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3Where can I download the latest P-touch Editor for Mac?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How do I transfer label or slip templates?
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Printing is not possible. (USB connection)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13Printing is not possible. (P-touch Editor5.3 for Mac)
- 14How to identify your Operating System (OS) for Windows or Mac
- 15Where can I find my Brother printer's serial number?
- 16Can I print from any software other than P-touch Editor? (for Windows)
- 17How do I transfer label templates with P-touch Transfer Express?
- 18How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 21How is the print head cleaning cassette used?
- 22The tape got jammed or stuck in the printer.
- 23When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 24How to open the Devices and Printers window
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30How do I uninstall the printer driver?
- 31The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 35The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37Print free-length labels with the set length (Linux®)
- 38Adding a custom media size for continuous tape / roll (Linux®)
- 39When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 40How to identify the printer's firmware version
- 41How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 42Can I directly operate my printer from a self-developed application software and print a label?
- 43The top and base layers of the laminated tape are misaligned.
- 44How to delete the registry information and files related to the printer driver
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46The message "Appropriate cassette not installed." is displayed. What should I do?
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48How can I print data directly from Access 2010?
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Creating a label with GIMP (Linux®)