FAQs & Troubleshooting
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336 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 6One or more of my colors are not printing (blank). What can I do?
- 7I cannot send a fax using PC-FAX (Windows 10)
- 8I cannot remove red-eye.
- 9Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Configure a cover page for PC-FAX.
- 12ControlCenter3 displays a blank screen at startup (Windows)
- 13The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 14I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17How do I know which side up my photo paper should be in the tray?
- 18Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 19Paper Jam
- 20How do I load envelopes into my machine?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22What is Brother iPrint&Scan?
- 23The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 24Can I print from or scan to Android™ Smartphone?
- 25How many times will my Brother machine automatically redial a number?
- 26Print using only the black ink cartridge when the Color cartridges have run out.
- 27When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 28Why doesn't the machine answer when receiving a call?
- 29Set up your Brother machine on a wireless network.
- 30Install FaceFilter Studio onto Windows 10.
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 35I still receive the error message "Paper Jam" after I removed the jammed paper.
- 36How to identify your Operating System (OS).
- 37Locate files scanned with ControlCenter2 (For Macintosh)
- 38Locate files scanned with ControlCenter3 (For Windows)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40The printer status is Offline or Paused.
- 41Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 42Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 43When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 44Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 45Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 46Is my Brother machine compatible with Windows Vista?
- 47I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 48Scan a document from a Windows Vista application
- 49Can I transfer faxes to the PC when my machine has a mechanical problem?
- 50Forward a fax to another fax machine when my machine has a mechanical problem.