FAQs & Troubleshooting
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402 Results
- 1Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4One or more of my colors are not printing (blank).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace Ink
- 8Paper Jam
- 9How do I load paper?
- 10Connect your Brother machine to your mobile device via a wireless router or access point.
- 11Ink Low
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 16The printer status is Offline or Paused.
- 17No Paper Fed
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I print from or scan to Android™ Smartphone?
- 20What driver package format is supported by my Linux distribution?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How to identify your Operating System (OS).
- 23The LCD displays an error code when I use Web icon (Brother Web Connect).
- 24Improve poor print quality.
- 25When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 26When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 27Printing/ Scanning with a mobile device
- 28My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 29Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 30I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 31I cannot print using my Brother machine on a wireless network (Windows)
- 32Protect your Brother machine against unauthorised access over the network
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35I cannot send a fax using PC-FAX (Windows 10)
- 36"Offline" appears on the Status Monitor.
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Ink Absorber Full
- 39Load envelopes into my machine
- 40Enable the Brother machine's network interface.
- 41Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 42The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 43Is my Brother machine compatible with Windows Vista?
- 44Set up your Brother machine on a wireless network.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 48How do I know which side up my photo paper should be in the tray?
- 49When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 50How do I clear the message "Cannot Detect" from the display?