FAQs & Troubleshooting
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MFC-J825DW
402 Results
1.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I still receive the error message "Paper Jam" after I removed the jammed paper.
4.
One or more of my colors are not printing (blank).
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Replace Ink
8.
Paper Jam
9.
How do I load paper?
10.
Connect your Brother machine to your mobile device via a wireless router or access point.
11.
Ink Low
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Scan multiple pages into one file instead of each scan being saved as a separate file.
14.
Print using only the black ink cartridge when the Color cartridges have run out.
15.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
16.
The printer status is Offline or Paused.
17.
No Paper Fed
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
Can I print from or scan to Android™ Smartphone?
20.
What driver package format is supported by my Linux distribution?
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
How to identify your Operating System (OS).
23.
The LCD displays an error code when I use Web icon (Brother Web Connect).
24.
Improve poor print quality.
25.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
26.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
27.
Printing/ Scanning with a mobile device
28.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
29.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)