FAQs & Troubleshooting
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292 Results
- 1I suddenly can no longer print. My machine is connected locally by USB. Why and what can I do?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6What driver package format is supported by my Linux distribution?
- 7Can I print from or scan to Android™ Smartphone?
- 8Functions supported in the Windows 7 built-in drivers
- 9Can I use voice mail on the same line as my Brother machine?
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11The edge of glossy paper is smudged.
- 12How do I factory reset the print server?
- 13When I print, the pages are smudged with ink. What should I do?
- 14How to identify your Operating System (OS).
- 15Where is the USB port on the machine? I can't find it on the back of the unit.
- 16What is the BRAdmin Professional software used for?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18How many times will my Brother machine automatically redial a busy number?
- 19Does NC-2200w work with Windows Vista?
- 20One or more of my colors are not printing (blank). What can I do?
- 21I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 22Can I still receive faxes or calls when the machine is switched off?
- 23How do I know the current network configuration?
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 26I am having issues with the paper feed. What can I do?
- 27What kind of Media Adapter can I use?
- 28I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 29My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 30I'm using Macintosh®. What are the settings in the Scanner window used for?
- 31Pre-Required Procedures (Linux)
- 32Change the printer driver settings (Windows/macOS)
- 33The printer status is Offline or Paused.
- 34I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 35I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 36Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 37Clear the paper jam or printer jam.
- 38Why doesn't the machine answer when receiving a call?
- 39"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41ControlCenter3 displays a blank screen at startup (Windows)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Delete print jobs from the print queue.
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 46The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 47I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 48Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 49Which E-mail packages are compatible with ControlCenter3?
- 50When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?