FAQs & Troubleshooting
Popular |
MFC-420CN
292 Results
1.
I suddenly can no longer print. My machine is connected locally by USB. Why and what can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Clear the paper jam or printer jam.
5.
How to identify your Operating System (OS).
6.
The printer status is Offline or Paused.
7.
Can I print using only the black ink cartridge when the Color cartridges have run out?
8.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
One or more of my colors are not printing (blank). What can I do?
10.
When I print, the pages are smudged with ink. What should I do?
11.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
12.
Pre-Required Procedures (Linux)
13.
Can I print from or scan to Android™ Smartphone?
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Scan and save a document in PDF format (Scan to File)
16.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
18.
How do I factory reset the print server?
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Delete print jobs from the print queue.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Can third party ink be used to refill the ink cartridges?
23.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
24.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
28.
Does NC-2200w work with Windows Vista?
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
Change the printer driver settings (Windows/macOS)