FAQs & Troubleshooting
Popular |
307 Results
- 1Jam Rear
- 2Replace WT (waste toner) Box
- 3Scan Unable xx
- 4Adjust color settings by using the custom setting in the printer driver
- 5White streaks or bands down the page
- 6Enable the Brother machine's network interface.
- 7Fuser Error or Self-Diagnostic
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Cover is Open
- 11The color of your printouts is not what you expected
- 12Print on both sides of the paper (2-sided/duplex Printing).
- 13Colored streaks or bands down the page
- 14Clean the drum unit
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Protect your Brother machine against unauthorised access over the network
- 17Configure and use the Scan to FTP feature
- 18I keep getting the error message "Authenticate Err (Authentication error)".
- 19I am asked to enter a password when starting the Remote Setup application. What is the password?
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Send a PC-FAX
- 22Clean the LED head
- 23Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 24Jam Inside
- 25Replace Drum
- 26Nothing is printed on the page
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31WT Box End Soon
- 32Scan an image and insert it in a Windows XP application
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37Log Access Error
- 38A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 39Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 40The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43What is Brother Web Connect?
- 44Set the Brother machine to prevent public access to certain features
- 45Use voice mail on the same line as my Brother machine.
- 46Print a document securely using the Secure Print feature (Windows)
- 47When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 48Replace Belt
- 49Jam 2-sided
- 50The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.