FAQs & Troubleshooting
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MFC-9330CDW
307 Results
1.
Jam Rear
2.
Replace WT (waste toner) Box
3.
Scan Unable xx
4.
Adjust color settings by using the custom setting in the printer driver
5.
White streaks or bands down the page
6.
Clean the drum unit
7.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
8.
Replace Drum
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
Enable the Brother machine's network interface.
11.
Fuser Error or Self-Diagnostic
12.
Print on both sides of the paper (2-sided/duplex Printing).
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
I keep getting the error message "Authenticate Err (Authentication error)".
16.
Cover is Open
17.
The color of your printouts is not what you expected
18.
Jam Inside
19.
Colored streaks or bands down the page
20.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
21.
Easy Scan to E-mail
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
23.
Protect your Brother machine against unauthorised access over the network
24.
Configure and use the Scan to FTP feature
25.
I am asked to enter a password when starting the Remote Setup application. What is the password?
26.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
27.
Send a PC-FAX
28.
Clean the LED head
29.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
30.
Nothing is printed on the page