FAQs & Troubleshooting
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290 Results
- 1One or more of my colors are not printing (blank). What can I do?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Wireless setup is requesting a WPS PIN to complete the setup
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 7I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 8I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 9Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 10The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 11The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 12How many times will my Brother machine automatically redial a number?
- 13Can third party ink be used to refill the ink cartridges?
- 14What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 15I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 16I cannot make borderless prints.
- 17Locate files scanned with ControlCenter3 (For Windows)
- 18Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 19When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 20How do I clear Machine Error 46?
- 21Can I use voice mail on the same line as my Brother machine?
- 22I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 23When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 24Where is the USB port on the machine?
- 25Improve poor print quality.
- 26How do I replace the Ink Cartridge?
- 27What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 28What is the BRAdmin Professional software used for?
- 29Paper size settings are unavailable when I print from OpenOffice (Linux)
- 30When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 31When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 32Windows 10 Support Information
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34Verify if the Brother machine has a dial tone
- 35I am experiencing problems sending a fax.
- 36The LCD displays an error code (number). What does it mean?
- 37How do I print envelopes?
- 38Open the Status Monitor
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 42I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 43The edge of glossy paper is smudged.
- 44I can receive a fax, but cannot receive a telephone call.
- 45Can I print a report that will show all of my Speed Dial and Group numbers?
- 46The print speed is very slow when I use XML Paper Specification Printer Driver.
- 47I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 48What is Infrastructure mode?
- 49Is there a Brother machine which is compatible with Mac Airport stations?
- 50I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".