FAQs & Troubleshooting
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MFC-685CW
290 Results
1.
One or more of my colors are not printing (blank). What can I do?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Wireless setup is requesting a WPS PIN to complete the setup
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Scan multiple pages into one file instead of each scan being saved as a separate file.
6.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
7.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
8.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
9.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
10.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
11.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
12.
How many times will my Brother machine automatically redial a number?
13.
Can third party ink be used to refill the ink cartridges?
14.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
15.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
16.
I cannot make borderless prints.
17.
Locate files scanned with ControlCenter3 (For Windows)
18.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
How do I clear Machine Error 46?
21.
Can I use voice mail on the same line as my Brother machine?
22.
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
23.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
24.
Where is the USB port on the machine?
25.
Improve poor print quality.
26.
How do I replace the Ink Cartridge?
27.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
28.
What is the BRAdmin Professional software used for?
29.
Paper size settings are unavailable when I print from OpenOffice (Linux)
30.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)