I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Discover the MAC address of the Brother network card

How do I factory reset the print server?

What driver package format is supported by my Linux distribution?

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

I cannot save a file downloaded from the Brother support website (For Windows)

Download a file from the "Downloads" section and save it to Windows 8 computer.

How to identify your Operating System (OS).

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?

I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™,  Secure Digital™ card is installed into the media slot. What can I do?

My Antivirus Software gives a warning message during the installation of Web BRAdmin.

How do I know the current network configuration?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Install the built-in drivers (For Windows 8 and Windows 10)

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

Paper size settings are unavailable when I print from OpenOffice (Linux)

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

The driver installation finished successfully but I cannot print. (Linux)

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)

What is the Network Shared printing?

Is my Brother machine compatible with third party print servers?

When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?

Scan a document in Mac OS X 10.7.

Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)

I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

What is Distinctive Ring and how do I program it?

How can I re-install the drivers?

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

What does "COMM.ERROR" on the LCD display mean?

I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)