FAQs & Troubleshooting
Popular |
MFC-3820CN
227 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
3.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
4.
What driver package format is supported by my Linux distribution?
5.
Discover the MAC address of the Brother network card
6.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
7.
How do I factory reset the print server?
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
How to identify your Operating System (OS).
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
12.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
13.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
14.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
15.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
19.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
21.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
22.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
23.
Scan a document in Mac OS X 10.7.
24.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
25.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
26.
I'm using Macintosh®. What are the settings in the Scanner window used for?
27.
How do I know the current network configuration?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
Delete a network scanner entry. (Linux)
30.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.