FAQs & Troubleshooting
Popular |
226 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Why can't I print when an ink cartridge is empty?
- 5The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 8When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 9When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 11I cannot make borderless prints.
- 12How do I load 10 x 15 Glossy paper into my machine?
- 13When I print, the pages are smudged with ink. What should I do?
- 14The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 15I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 16After I installed Sun JavaVM, some applications will not work correctly.
- 17Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 18Scan an image and insert it in a Windows XP application
- 19How do I improve my Brother machine's copy quality?
- 20ControlCenter3 displays a blank screen at startup (Windows)
- 21Delete print jobs from the print queue.
- 22How many times will my Brother machine automatically redial a busy number?
- 23The Printer Driver does not show print resolution. How do I determine the resolution settings?
- 24How do I send (broadcast) a fax to more than one number?
- 25Why doesn't the machine answer when receiving a call?
- 26The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 27Can I still receive faxes or calls when the machine is switched off?
- 28Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 31Why doesn't my Brother machine have a dial tone?
- 32Scan multiple pages into one file instead of each scan being saved as a separate file.
- 33When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 34The keys on the control panel do not respond.
- 35Where can I find my Brother machine's serial number?
- 36I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 37When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 38I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40Print command (cupswrapper) (Linux)
- 41Pre-Required Procedures (Linux)
- 42Can I print directly onto DVDs or CDs?
- 43Change the amount of time my Brother machine stays in each mode.
- 44I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 45How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 46Why is it necessary for my machine to go through regular cleaning cycles?
- 47One or more of my colors are not printing (blank). What can I do?
- 48Glossy Paper does not feed correctly. What can I do?
- 49When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 50Set the date and time