FAQs & Troubleshooting
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MFC-3360C
226 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Why can't I print when an ink cartridge is empty?
5.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
8.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
9.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
10.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
11.
I cannot make borderless prints.
12.
How do I load 10 x 15 Glossy paper into my machine?
13.
When I print, the pages are smudged with ink. What should I do?
14.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
15.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
16.
After I installed Sun JavaVM, some applications will not work correctly.
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
Scan an image and insert it in a Windows XP application
19.
How do I improve my Brother machine's copy quality?
20.
ControlCenter3 displays a blank screen at startup (Windows)
21.
Delete print jobs from the print queue.
22.
How many times will my Brother machine automatically redial a busy number?
23.
The Printer Driver does not show print resolution. How do I determine the resolution settings?
24.
How do I send (broadcast) a fax to more than one number?
25.
Why doesn't the machine answer when receiving a call?
26.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
27.
Can I still receive faxes or calls when the machine is switched off?
28.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.