FAQs & Troubleshooting
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39 Results
- 1How do I replace the ribbon?
- 2"DOCUMENT JAM" error appears on the LCD. What should I do?
- 3Can an External Answering Device(TAD) be used instead of the built-in one?
- 4How do I connect an External Telephone?
- 5What does "NG" on the Transmission Verification Report mean?
- 6Can I reduce the size of a received fax on this machine?
- 7How do I clean the print head?
- 8How do I set up a answering machine (TAD) to work on the same line as the fax?
- 9What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 10What is Distinctive Ring and how do I program it?
- 11Why are my sent faxes always received with a black vertical line down the page?
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 14Can I connect my External Answering Device in another room and still receive faxes?
- 15How do I improve the copy or fax quality?
- 16My FAX/MFC will not Dial. Why?
- 17Can I print a report that will show a listing of faxes I sent and received?
- 18I am experiencing problems sending a fax, what can I do?
- 19How do I clean the Scanner to improve the copy or fax quality?
- 20I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 21I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 22Why can't I copy or send? All the keys just beep 3 times.
- 23I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 24How can I clear the "PAPER JAM" error message?
- 25How do I print the received faxes that are stored in memory? (Fax Storage)
- 26How do I know which receive mode to select?
- 27Vertical streaks appear in my copies.
- 28"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 29Do I need a telephone line to send and receive faxes with my Brother machine?
- 30How does the "FAX/TEL" Mode work?
- 31What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 32When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 33Can I confirm that the FAX was sent correctly?
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35My Brother machine has no power.
- 36How do I program the date and time?
- 37When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 38Can I print from or scan to Android™ Smartphone?
- 39How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?