FAQs & Troubleshooting
Popular |
273 Results
- 1What is Brother iPrint&Scan?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 4The printer status is Offline or Paused.
- 5A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 8Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 9Replace Ink
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11Load paper in the paper tray
- 12Paper Jam
- 13Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 14I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 15Can third party ink be used to refill the ink cartridges?
- 16I still receive the error message "Paper Jam" after I removed the jammed paper.
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 19How do I load envelopes into my machine?
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Load photo paper into my machine.
- 22Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 23When I print, the pages are smudged with ink. What should I do?
- 24Scan and save a document in PDF format (Scan to File)
- 25Print using only the black ink cartridge when the Color cartridges have run out.
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32Scan from the Brother iPrint&Scan application using Windows Phone.
- 33Delete print jobs from the print queue.
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 36The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 39Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 40I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 41I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 42Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 45I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 46How do I factory reset the network settings?
- 47Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 48I'm using Macintosh. What is the PreScan option used for?
- 49Print the Network Configuration List
- 50How do I clear the message "Cannot Detect" from the display?