FAQs & Troubleshooting
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263 Results
- 1What is Brother iPrint&Scan?
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3How do I know which side up my photo paper should be in the tray?
- 4Replace Ink
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Change the printer driver settings (Windows/macOS)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Load paper in the paper tray
- 11I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 12Can I print from or scan to Android™ Smartphone?
- 13The printer status is Offline or Paused.
- 14Scan and save a document in PDF format (Scan to File)
- 15I cannot print using my Brother machine on a wireless network (Windows)
- 16Delete print jobs from the print queue.
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 19When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 22Cover is Open
- 23The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 24The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 25Ink Low
- 26When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 27Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Print using only the black ink cartridge when the Color cartridges have run out.
- 32How do I load envelopes into my machine?
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35Where can I find the ink cartridges for my new Brother machine?
- 36No Paper Fed
- 37Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 38One or more of my colors are not printing (blank). What can I do?
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40Print the WLAN report
- 41When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 42What driver package format is supported by my Linux distribution?
- 43Set up your Brother machine on a wireless network.
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Protect your Brother machine against unauthorised access over the network
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 48I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?