FAQs & Troubleshooting
Popular |
213 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Replace Ink
- 3What driver package format is supported by my Linux distribution?
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 6How do I know which side up my photo paper should be in the tray?
- 7How do I load envelopes into my machine?
- 8Paper Jam
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 13Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Delete print jobs from the print queue.
- 16I still receive the error message "Paper Jam" after I removed the jammed paper.
- 17Can I use AirPrint with my Brother machine?
- 18Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 19When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22How to identify your Operating System (OS).
- 23Can I print from or scan to Android™ Smartphone?
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25Scan and save a document in PDF format (Scan to File)
- 26Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 27Where can I get FaceFilter Studio and what can I do with this application?
- 28Which E-mail packages are compatible with ControlCenter3?
- 29Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 30Where is the USB port on the machine?
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Pre-Required Procedures (Linux)
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 35Change the printer driver settings (Windows/macOS)
- 36The printer status is Offline or Paused.
- 37The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 38I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 39Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 40I cannot remove red-eye.
- 41The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 42The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 43Locate files scanned with ControlCenter3 (For Windows)
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 45The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 46Is my Brother machine compatible with Windows Vista?
- 47I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 48When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 49How do I clean the Scanner to improve the copy quality?
- 50Improve poor print quality.