FAQs & Troubleshooting
Popular |
322 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Paper Jam
- 7Replace Ink
- 8Cover is Open
- 9Which E-mail packages are compatible with ControlCenter3?
- 10What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 11Why doesn't the machine answer when receiving a call?
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Scan and save a document in PDF format (Scan to File)
- 15Can I use voice mail on the same line as my Brother machine?
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18What is Brother iPrint&Scan?
- 19How to identify your Operating System (OS).
- 20I am unable to change my Brother machine's Receive Mode.
- 21Can I print from or scan to Android™ Smartphone?
- 22Make my copied images lighter or darker.
- 23When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25What driver package format is supported by my Linux distribution?
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 28I still receive the error message "Paper Jam" after I removed the jammed paper.
- 29How do I know which side up my photo paper should be in the tray?
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31The printer status is Offline or Paused.
- 32Ink Low
- 33I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 34I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 35I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 36Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 37Can my Brother machine print a report to verify a fax I sent was received?
- 38Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 39When I print images, the quality is not good (Linux)
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Scan from the Brother iPrint&Scan application using Windows Phone.
- 42Delete print jobs from the print queue.
- 43The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 44Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 45Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 46Delete numbers stored in my Brother machine's Caller ID History.
- 47Change the printer driver settings (Windows/macOS)
- 48I can print but cannot scan via network. (For Windows)
- 49No Paper Fed
- 50Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)