FAQs & Troubleshooting
Popular |
MFC-J415W
321 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
When I print, the pages are smudged with ink. What should I do?
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
Cover is Open
7.
Load paper in the paper tray
8.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
What driver package format is supported by my Linux distribution?
11.
What is Brother iPrint&Scan?
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13.
How to identify your Operating System (OS).
14.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
15.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
16.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
The printer status is Offline or Paused.
19.
Scan and save a document in PDF format (Scan to File)
20.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
26.
Delete numbers stored in my Brother machine's Caller ID History.
27.
Can I print from or scan to Android™ Smartphone?
28.
Forward a fax to another fax machine when my machine has a mechanical problem.
29.
What is Distinctive Ring and how do I program it?
30.
Why doesn't the machine answer when receiving a call?