FAQs & Troubleshooting
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227 Results
- 1Download a file from the "Downloads" section and save it to Windows 8 computer.
- 2The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 3I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 4When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 5I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 6Print command (LPR) (Linux)
- 7Pre-Required Procedures (Linux)
- 8I updated the Web BRAdmin and cannot enable the logging function.
- 9Does NC-2200w work with Windows Vista?
- 10When I print images, the quality is not good (Linux)
- 11I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 12Command List of brscan. (Linux)
- 13Firewall port requirements of the Scan Key Tool (Linux)
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 15Change the printer driver settings (Windows/macOS)
- 16I cannot print from my computer via network. (For Windows)
- 17I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 18Can I print using only the black ink cartridge when the Color cartridges have run out?
- 19I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 20The keys on the control panel do not respond.
- 21Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 22Can I reduce the size of a received fax on this machine?
- 23When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 24How do I factory reset the print server?
- 25I'm using Macintosh®. What are the settings in the Scanner window used for?
- 26I'm using Macintosh. What is the PreScan option used for?
- 27Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29Configure the Scan to Email Feature (Linux)
- 30Configure and use the Scan Key Tool (Linux)
- 31Paper size settings are unavailable when I print from OpenOffice (Linux)
- 32The downloaded driver's name is different from my machine's name. (Linux)
- 33Large characters are printed incorrectly. (Linux)
- 34The driver installation finished successfully but I cannot print. (Linux)
- 35Important points for specifying the scan area (Linux)
- 36How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 37Print command (cupswrapper) (Linux)
- 38I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 39I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 40I am unable to print from a client PC to a printer on a print server. (Linux)
- 41Windows 10 Support Information
- 42Verify the Brother machine connected to the Wired Network (For Macintosh)
- 43I am sharing my Brother machine. I can print but cannot scan.
- 44Check the IP addresses of your PC and the Brother machine
- 45Verify if the Brother machine has a dial tone
- 46I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 47How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 48When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 49I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 50In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?