FAQs & Troubleshooting
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39 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I clean the print head?
- 3What does "NG" on the Transmission Verification Report mean?
- 4How do I replace the ribbon?
- 5How do I connect an External Telephone?
- 6What is Distinctive Ring and how do I program it?
- 7Can I confirm that the FAX was sent correctly?
- 8"DOCUMENT JAM" error appears on the LCD. What should I do?
- 9How do I set up a answering machine (TAD) to work on the same line as the fax?
- 10How does the "FAX/TEL" Mode work?
- 11How can I clear the "PAPER JAM" error message?
- 12Can an External Answering Device(TAD) be used instead of the built-in one?
- 13How do I improve the copy or fax quality?
- 14Can I reduce the size of a received fax on this machine?
- 15Can I print from or scan to Android™ Smartphone?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 18Can I connect my External Answering Device in another room and still receive faxes?
- 19What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 20My FAX/MFC will not Dial. Why?
- 21"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 22What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 23How do I clean the Scanner to improve the copy or fax quality?
- 24I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 25I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 26Why can't I copy or send? All the keys just beep 3 times.
- 27How do I print the received faxes that are stored in memory? (Fax Storage)
- 28How do I know which receive mode to select?
- 29I am experiencing problems sending a fax, what can I do?
- 30When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 31Why are my sent faxes always received with a black vertical line down the page?
- 32Vertical streaks appear in my copies.
- 33My Brother machine has no power.
- 34How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 35I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 36Can I print a report that will show a listing of faxes I sent and received?
- 37How do I program the date and time?
- 38When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 39Do I need a telephone line to send and receive faxes with my Brother machine?