FAQs & Troubleshooting
Popular |
134 Results
- 1Delete print jobs from the print queue.
- 2I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 3Pre-Required Procedures (Linux)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 6"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 7I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9What driver package format is supported by my Linux distribution?
- 10Large characters are printed incorrectly. (Linux)
- 11The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Why doesn't the machine answer when receiving a call?
- 14What does "COMM.ERROR" on the LCD display mean?
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 16Why can't I print when an ink cartridge is empty?
- 17Cannot print after a Windows 10 update (June 2020)
- 18Paper size settings are unavailable when I print from OpenOffice (Linux)
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20Print command (cupswrapper) (Linux)
- 21I want to print using CUPS while keeping SELinux enabled. (Linux)
- 22I cannot print from my computer via USB.
- 23I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 24I cannot install the driver when using the Driver Install Tool. (Linux)
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 27I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 28Windows 10 Support Information
- 29Open the Control Panel (For Windows)
- 30The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 31Can I print from or scan to Android™ Smartphone?
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 33Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 34Can I print using only the black ink cartridge when the Color cartridges have run out?
- 35Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 36How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 37When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 38How do I clear a Machine Error 41, ME41 from the display?
- 39I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 40The keys on the control panel do not respond.
- 41When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 42I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 43Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 44Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 45What is Distinctive Ring and how do I program it?
- 46How can I improve poor print quality?
- 47How can I re-install the drivers?
- 48Is there any way to reduce Ink consumption?
- 49When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 50What does "NG" or "ERROR" on the Transmission Verification Report mean?