FAQs & Troubleshooting
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FAX-1820C
134 Results
1.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
2.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
3.
Can I print using only the black ink cartridge when the Color cartridges have run out?
4.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
5.
Do I need a telephone line to send and receive faxes with my Brother machine?
6.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
7.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
What driver package format is supported by my Linux distribution?
10.
How to identify your Operating System (OS).
11.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
The keys on the control panel do not respond.
13.
How do I clear the message "MFC is Busy" or "Connect Failure"?
14.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
16.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
17.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
18.
Large characters are printed incorrectly. (Linux)
19.
Install the built-in drivers (For Windows 8 and Windows 10)
20.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
21.
How do I clear the message "Check Paper" from my Brother machine's LCD?
22.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
23.
How can I clear the "INK EMPTY" message?
24.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
25.
How do I store received faxes into my Brother machine's memory?
26.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
27.
I cannot install the driver when using the Driver Install Tool. (Linux)
28.
All print jobs are aborted and nothing is printed. (Linux)
29.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
30.
Pre-Required Procedures (Linux)