FAQs & Troubleshooting
Popular |
263 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2What is Brother iPrint&Scan?
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Paper Jam
- 6Delete print jobs from the print queue.
- 7Can I print from or scan to Android™ Smartphone?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Scan and save a document in PDF format (Scan to File)
- 10Cover is Open
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Load paper in the paper tray
- 15Ink Low
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18How do I know which side up my photo paper should be in the tray?
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20I cannot print using my Brother machine on a wireless network (Windows)
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23I still receive the error message "Paper Jam" after I removed the jammed paper.
- 24How to identify your Operating System (OS).
- 25How do I clear the message "Cannot Detect" from the display?
- 26Where can I get FaceFilter Studio and what can I do with this application?
- 27Cannot print after a Windows 10 update (June 2020)
- 28Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 31My Brother machine's PhotoCapture Center® will not recognize my memory card.
- 32Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 33The edge of glossy paper is smudged.
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35The printer status is Offline or Paused.
- 36Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 37I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 38I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 39I cannot remove red-eye.
- 40I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 41What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 42Which E-mail packages are compatible with ControlCenter3?
- 43Can third party ink be used to refill the ink cartridges?
- 44I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 45Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 46Replace Ink
- 47How do I load envelopes into my machine?
- 48Open the Status Monitor
- 49I cannot print from my computer via USB.
- 50I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.