FAQs & Troubleshooting
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231 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 3I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 4I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 5What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 6I'm using Macintosh. What is the PreScan option used for?
- 7What driver package format is supported by my Linux distribution?
- 8I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9Can I use AirPrint with my Brother machine?
- 10Locate files scanned with ControlCenter3 (For Windows)
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Scan and save a document in PDF format (Scan to File)
- 13I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 14Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 15The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 16Delete a network scanner entry. (Linux)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Delete print jobs from the print queue.
- 19I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 20Change the printer driver settings (Windows/macOS)
- 21When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 22The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 23How do I clear Machine Error 46?
- 24Is my Brother machine compatible with Windows Vista?
- 25I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 26When I print, the pages are smudged with ink. What should I do?
- 27The LCD displays an error code (number). What does it mean?
- 28What is the BRAdmin Professional software used for?
- 29Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 32The ink cartridges run out very quickly. Is there any reason for that?
- 33Why is it necessary for my machine to go through regular cleaning cycles?
- 34Improve poor print quality.
- 35I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 36I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 39I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 40Protect your Brother machine against unauthorised access over the network
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42I cannot make borderless prints.
- 43How to identify your Operating System (OS).
- 44The edge of glossy paper is smudged.
- 45Windows 7 Support Information
- 46I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 47I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 48Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 49Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 50I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.