FAQs & Troubleshooting
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DCP-560CN
231 Results
1.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
2.
I cannot make borderless prints.
3.
I cannot remove red-eye.
4.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
Can third party ink be used to refill the ink cartridges?
7.
Windows 10 Support Information
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
Scan and save a document in PDF format (Scan to File)
10.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
11.
Cannot print after a Windows 10 update (June 2020)
12.
Open the Status Monitor
13.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
14.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
15.
How do I load paper?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
What driver package format is supported by my Linux distribution?
18.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
19.
Locate files scanned with ControlCenter2 (For Macintosh)
20.
The printer status is Offline or Paused.
21.
Which E-mail packages are compatible with ControlCenter3?
22.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
23.
One or more of my colors are not printing (blank). What can I do?
24.
I'm unable to access the memory (media) card in the media slot. What can I do?
25.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
26.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
27.
When I print images, the quality is not good (Linux)
28.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
29.
Pre-Required Procedures (Linux)
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)