FAQs & Troubleshooting
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181 Results
- 1Use the Universal Printer Driver for PCL
- 2What is Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4The printer status is Offline or Paused.
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8Change the printer driver settings (Windows/macOS)
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13Printouts (envelopes) have creases.
- 14Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 19What can happen if the wrong paper is used in your machine.
- 20Cannot print after a Windows 10 update (June 2020)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 25Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Delete print jobs from the print queue.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34How to identify your Operating System (OS).
- 35What kind of memory can I use?
- 36Printouts have wrinkles or creases.
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39What is the BRAdmin Professional software used for?
- 40Uninstall the printer drivers (For Windows)
- 41Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 42Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 43Printouts are with gray background.
- 44Vertical black lines appear on the printout.
- 45Protect your Brother machine against unauthorised access over the network
- 46Open the Control Panel (For Windows)
- 47Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50Can I use AirPrint with my Brother machine?