FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
Use the Universal Printer Driver for PCL
2.
What is Brother iPrint&Scan?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
The printer status is Offline or Paused.
5.
Can I print from or scan to Android™ Smartphone?
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
8.
Change the printer driver settings (Windows/macOS)
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
13.
Printouts (envelopes) have creases.
14.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
19.
What can happen if the wrong paper is used in your machine.
20.
Cannot print after a Windows 10 update (June 2020)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Print a web page from iPrint&Scan when using an Android™ mobile device.
23.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
24.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
25.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
26.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
What driver package format is supported by my Linux distribution?
30.
I cannot save a file downloaded from the Brother support website (For Windows)