FAQs & Troubleshooting
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286 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Printouts have wrinkles.
- 7The printer status is Offline or Paused.
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Scan from the Brother iPrint&Scan application using Windows Phone.
- 13Tips for copy/scanning and preventing document jams
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17Scan and save a document in PDF format (Scan to File)
- 18Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 22I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 23Can I print from DOS applications?
- 24Cannot print after a Windows 10 update (June 2020)
- 25Print a web page from iPrint&Scan when using an Android™ mobile device.
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 28I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 29Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 30How do I replace the belt unit?
- 31What can happen if the wrong paper is used in your machine.
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36How to identify your Operating System (OS).
- 37The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 38Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 39How do I clear the message "Jam Inside" from the LCD display?
- 40What kind of memory can I use?
- 41What is the recommended paper?
- 42What driver package format is supported by my Linux distribution?
- 43I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 44I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 45How do I turn off/on the Toner Save Mode?
- 46Check the firmware version.
- 47Can I print on transparencies e.g. for overhead projectors?
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50How do I improve the color density? (Print Calibration)