FAQs & Troubleshooting
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DCP-9042CDN
286 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Can I print from or scan to Android™ Smartphone?
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
What is Brother iPrint&Scan?
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
9.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
10.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
11.
How do I clear the message "Jam MP Tray" from the LCD display?
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Delete print jobs from the print queue.
14.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
15.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
16.
How do I clear the message "Jam Rear" from the LCD display?
17.
Can I use AirPrint with my Brother machine?
18.
How do I improve the color density? (Print Calibration)
19.
How do I clear the message "Jam Inside" from the LCD display?
20.
Nothing is printed on the page or some colors are missing.
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
Printouts have wrinkles.
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Print a web page from iPrint&Scan when using an Android™ mobile device.
26.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
27.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
28.
Tips for copy/scanning and preventing document jams
29.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
30.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".