FAQs & Troubleshooting
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182 Results
- 1What is Brother iPrint&Scan?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3The printer status is Offline or Paused.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Delete print jobs from the print queue.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9Can I print from or scan to Android™ Smartphone?
- 10How do I install additional memory?
- 11Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15The paper is skewed when it's printed.
- 16What kind of paper can I use?
- 17Print on labels and envelopes from the MP tray.
- 18What driver package format is supported by my Linux distribution?
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
- 23Print overrun
- 24What can happen if the wrong paper is used in your machine.
- 25Print command (cupswrapper) (Linux)
- 26Cannot print after a Windows 10 update (June 2020)
- 27Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 28Change the printer driver settings (Windows/macOS)
- 29My Brother machine misfeeds paper.
- 30"JAM DUPLEX" error appears on the LCD. What should I do?
- 31Printouts have a curl or wave.
- 32Printouts (envelopes) have creases.
- 33How do I install the Optional Tray Unit?
- 34The printed letters are slanted, positioned incorrectly.
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36How can I clean the corona wire of the drum unit?
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 43What is a "Generic PCL Driver"?
- 44Uninstall the drivers. (Mac OS X 10.5)
- 45"JAM MP TRAY" error appears on the LCD. What should I do?
- 46What kind of memory can I use?
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48What is the printable area per page?
- 49Uninstall the printer drivers (For Windows)
- 50What is the Network Shared printing?