FAQs & Troubleshooting
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39 Results
- 1My FAX/MFC will not Dial. Why?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I confirm that the FAX was sent correctly?
- 4What is Distinctive Ring and how do I program it?
- 5What does "NG" on the Transmission Verification Report mean?
- 6How do I improve the copy or fax quality?
- 7How do I connect an External Telephone?
- 8How can I clear the "PAPER JAM" error message?
- 9"DOCUMENT JAM" error appears on the LCD. What should I do?
- 10I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 11Can I connect my External Answering Device in another room and still receive faxes?
- 12Can I reduce the size of a received fax on this machine?
- 13Can an External Answering Device(TAD) be used instead of the built-in one?
- 14How does the "FAX/TEL" Mode work?
- 15What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 16Can I print from or scan to Android™ Smartphone?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18How do I program the date and time?
- 19My Brother machine has no power.
- 20How do I replace the ribbon?
- 21I am experiencing problems sending a fax, what can I do?
- 22Why can't I copy or send? All the keys just beep 3 times.
- 23I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 24How do I clean the print head?
- 25When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27How do I know which receive mode to select?
- 28"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 29I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 30How do I print the received faxes that are stored in memory? (Fax Storage)
- 31Vertical streaks appear in my copies.
- 32How do I clean the Scanner to improve the copy or fax quality?
- 33How do I set up a answering machine (TAD) to work on the same line as the fax?
- 34I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 35What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 36Why are my sent faxes always received with a black vertical line down the page?
- 37Can I print a report that will show a listing of faxes I sent and received?
- 38When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 39How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?