FAQs & Troubleshooting
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FAX-878
39 Results
1.
My FAX/MFC will not Dial. Why?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I confirm that the FAX was sent correctly?
4.
What is Distinctive Ring and how do I program it?
5.
What does "NG" on the Transmission Verification Report mean?
6.
How do I improve the copy or fax quality?
7.
How do I connect an External Telephone?
8.
How can I clear the "PAPER JAM" error message?
9.
"DOCUMENT JAM" error appears on the LCD. What should I do?
10.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
11.
Can I connect my External Answering Device in another room and still receive faxes?
12.
Can I reduce the size of a received fax on this machine?
13.
Can an External Answering Device(TAD) be used instead of the built-in one?
14.
How does the "FAX/TEL" Mode work?
15.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
16.
Can I print from or scan to Android™ Smartphone?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
How do I program the date and time?
19.
My Brother machine has no power.
20.
How do I replace the ribbon?
21.
I am experiencing problems sending a fax, what can I do?
22.
Why can't I copy or send? All the keys just beep 3 times.
23.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
24.
How do I clean the print head?
25.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
26.
Do I need a telephone line to send and receive faxes with my Brother machine?
27.
How do I know which receive mode to select?
28.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
29.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
30.
How do I print the received faxes that are stored in memory? (Fax Storage)