FAQs & Troubleshooting
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195 Results
- 51Windows 7 Support Information
- 52Where can I get FaceFilter Studio and what can I do with this application?
- 53Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 54In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 55How do I clear the message "INK EMPTY" from the display?
- 56I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 57The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 58I'm using Macintosh. What is the PreScan option used for?
- 59Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 60I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 61I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 62Configure and use the Scan Key Tool (Linux)
- 63I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 64A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 65Scan a document in Mac OS X 10.7.
- 66When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 67Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 68Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 69The driver installation finished successfully but I cannot print. (Linux)
- 70To install the printer driver easily using a tool. (Linux)
- 71Windows 10 Support Information
- 72I cannot print from my computer via USB.
- 73Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 74The ink cartridges run out very quickly. Is there any reason for that?
- 75I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 76Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 77Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 78Where is the USB port on the machine?
- 79Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 80Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 81Set the date and time
- 82How do I re-install the drivers?
- 83How do I replace the Ink Cartridge?
- 84When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 85I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 86What is MFL-Pro Suite Software?
- 87I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 88Uninstall printer drivers (Linux)
- 89Open the Status Monitor
- 90Open the "Scanners and Cameras" and Properties.
- 91I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 92Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 93I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 94When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 95Change the user interface of ControlCenter3
- 96Scan a document using "Scanner and Camera Wizard" in Windows XP
- 97How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 98Uninstall the drivers. (Mac OS X 10.5)
- 99Improve poor print quality.
- 100Is there a way to view how much ink is remaining?