FAQs & Troubleshooting
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DCP-150C
195 Results
31.
One or more of my colors are not printing (blank). What can I do?
32.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
33.
When I print, the pages are smudged with ink. What should I do?
34.
How do I clear the message "PAPER JAM" from the display?
35.
I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
36.
Open the Control Panel (For Windows)
37.
Can I use AirPrint with my Brother machine?
38.
Locate files scanned with ControlCenter3 (For Windows)
39.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
40.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
41.
How do I clear Machine Error 46?
42.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
43.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
44.
Can third party ink be used to refill the ink cartridges?
45.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
46.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
47.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
48.
Glossy Paper does not feed correctly. What can I do?
49.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
50.
Check the firmware version.
51.
Windows 7 Support Information
52.
Where can I get FaceFilter Studio and what can I do with this application?
53.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
54.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
55.
How do I clear the message "INK EMPTY" from the display?
56.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
57.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
58.
I'm using Macintosh. What is the PreScan option used for?
59.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
60.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)