FAQs & Troubleshooting
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MFC-J3720
239 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
(Video) Load plain Letter/A4 paper
4.
(Video) Install the ink cartridges
5.
Can I print from or scan to Android™ Smartphone?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Replace Ink
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
12.
No Ink Cartridge
13.
Add your Brother machine with AirPrint (macOS)
14.
One or more of my colors are not printing (blank).
15.
Improve poor print quality.
16.
Scan a document and e-mail it as an attachment
17.
The printer status is Offline or Paused.
18.
Paper Jam
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
21.
I cannot make borderless prints.
22.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
23.
Load paper in the paper tray #2
24.
Ink Absorber Full
25.
Ink Low
26.
Cannot Detect
27.
Document Jam/too Long
28.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
29.
Install the ink cartridges
30.
Unable to Print XX