FAQs & Troubleshooting
Popular |
PT-9700PC
152 Results
1.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
2.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
3.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
4.
The paper settings specified from the server computer are not reflected on the client computer.
5.
How do I transfer label templates with P-touch Transfer Express?
6.
How to open the Devices and Printers window
7.
How to identify the printer's firmware version
8.
Where can I find my Brother printer's serial number?
9.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
10.
Printing is not possible. (USB connection)
11.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
12.
Print free-length labels with the set length (Linux®)
13.
How to identify your Operating System (OS) for Windows or Mac
14.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
15.
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
16.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
17.
The tape got jammed or stuck in the printer.
18.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
19.
I can no longer print from my computer, even though I was able to print previously.
20.
The printing position shifts vertically or horizontally. (Linux®)
21.
I cannot install the Linux drivers on multiple Brother printers. (Linux®)
22.
Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
23.
P-touch Editor crashes when I open it on my Mac.
24.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
25.
I cannot save the edited text file. (Linux®)
26.
Creating a label with GIMP (Linux®)
27.
The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
28.
Can my printer use TZ/TZe tapes?
29.
Can I print from any software other than P-touch Editor? (for Windows)
30.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)