FAQs & Troubleshooting
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MFC-J625DW
365 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
I still receive the error message "Paper Jam" after I removed the jammed paper.
6.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
7.
Paper Jam
8.
Replace Ink
9.
How do I load paper?
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
I cannot print using my Brother machine on a wireless network (Windows)
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
No Paper Fed
16.
I installed scan-key-tool, but it does not work. (Linux)
17.
Important points for specifying the scan area (Linux)
18.
Important points you need to confirm before configuring your Brother machine for a wireless network.
19.
What driver package format is supported by my Linux distribution?
20.
Cannot print after a Windows 10 update (June 2020)
21.
Wireless setup is requesting a WPS PIN to complete the setup
22.
Connect your Brother machine to your mobile device via a wireless router or access point.
23.
"Offline" appears on the Status Monitor.
24.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
25.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
26.
Out of Fax Memory
27.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
28.
Unable to Print 5X
29.
Unable to Print 3X
30.
Change the number of times my Brother machine rings before it answers.