FAQs & Troubleshooting
Popular |
MFC-9330CDW
307 Results
1.
What is Brother iPrint&Scan?
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Easy Scan to E-mail
5.
The color of your printouts is not what you expected
6.
Replace Drum
7.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
8.
Load paper in the paper tray
9.
Configure and use the Scan to Network feature (For Windows)
10.
Replace WT (waste toner) Box
11.
Jam Rear
12.
The printer status is Offline or Paused.
13.
Toner scatter or toner stain
14.
Set up your Brother machine on a wireless network.
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
16.
I keep getting the error message "Authenticate Err (Authentication error)".
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Add your Brother machine with AirPrint (macOS)
19.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
20.
Print on both sides of the paper (2-sided/duplex Printing).
21.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
22.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
23.
Replace PF Kit xx
24.
White spots or hollow print
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
27.
How to identify your Operating System (OS).
28.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
29.
Scan multiple pages into one file instead of each scan being saved as a separate file.
30.
Clean the LED head