FAQs & Troubleshooting
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MFC-8710DW
358 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Curled or wavy
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
7.
Replace PF Kit xx
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
Can I print from or scan to Android™ Smartphone?
10.
Jam Duplex
11.
Reset the network settings to the factory default (video instructions).
12.
Replace Toner
13.
Replace Drum
14.
Jam MP Tray
15.
Replace Fuser
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
Jam Tray 1 / Jam Tray 2
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
20.
Replace Laser
21.
The printer status is Offline or Paused.
22.
Jam Rear
23.
Wrinkles or creases
24.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
25.
Make my copied images lighter or darker.
26.
Page skewed
27.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
28.
Can I use voice mail on the same line as my Brother machine?
29.
Ghost
30.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.