FAQs & Troubleshooting
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MFC-8660DN
294 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
3.
How do I improve the copy or fax quality?
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
6.
Can I print from or scan to Android™ Smartphone?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
What is Brother iPrint&Scan?
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
13.
I'm using Macintosh®. What are the settings in the Scanner window used for?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
The printer status is Offline or Paused.
16.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
17.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
Scan from the Brother iPrint&Scan application using Windows Phone.
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
24.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
25.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
26.
When scanning a letter-size document, the edge of the document is not scanned. How can I fix this problem?
27.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
28.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
29.
Protect your Brother machine against unauthorised access over the network
30.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.