FAQs & Troubleshooting
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MFC-795CW
321 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
One or more of my colors are not printing (blank). What can I do?
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
The printer status is Offline or Paused.
11.
Scan and save a document in PDF format (Scan to File)
12.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
13.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14.
ControlCenter3 displays a blank screen at startup (Windows)
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
18.
Replace Ink
19.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
20.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
21.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
22.
When I print, the pages are smudged with ink. What should I do?
23.
I cannot print using my Brother machine on a wireless network (Mac)
24.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
25.
Can I print from or scan to Android™ Smartphone?
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
27.
The edge of glossy paper is smudged.
28.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
29.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
30.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?