FAQs & Troubleshooting
Popular |
MFC-620CN
288 Results
1.
When I print, the pages are smudged with ink. What should I do?
2.
Can I remotely access my Brother machine to listen to my voice messages and forward my faxes to another machine?
3.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
4.
One or more of my colors are not printing (blank). What can I do?
5.
Functions supported in the Windows 7 built-in drivers
6.
Can I print from or scan to Android™ Smartphone?
7.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
8.
Scan and save a document in PDF format (Scan to File)
9.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
10.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
11.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
12.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
13.
Verify the Brother machine connected to the Wired Network (For Windows)
14.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
15.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
16.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
17.
Delete print jobs from the print queue.
18.
I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?
19.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
20.
Where is the USB port on the machine? I can't find it on the back of the unit.
21.
How do I clean the Scanner to improve the copy or fax quality?
22.
Why can't I print when an ink cartridge is empty?
23.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
26.
Pre-Required Procedures (Linux)
27.
How do I make a copy on my Brother machine?
28.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?