FAQs & Troubleshooting
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HL-5370DW/ HL-5370DWT
205 Results
1.
How do I clean the paper pick-up roller?
2.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
3.
Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
4.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
The printer status is Offline or Paused.
9.
Replace the drum unit.
10.
Printouts (envelopes) have creases.
11.
How do I disable the APIPA protocol?
12.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
13.
What kind of memory can I use?
14.
How do I install the Optional Tray Unit?
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
17.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
18.
How do I clear Jam Rear/ Duplex?
19.
What are the expected yields of the consumables?
20.
How do I factory reset the print server?
21.
What is the BRAdmin Professional software used for?
22.
How do I install additional memory?
23.
Print on labels and envelopes from the MP tray.
24.
What do the LED indications mean?
25.
Protect your Brother machine against unauthorised access over the network
26.
How to identify your Operating System (OS).
27.
Can I print from or scan to Android™ Smartphone?
28.
Can the network printer be setup both wired and wireless at the same time?
29.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
30.
How can I change the printer settings?